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Ways to Connect

At NC State, we view the relationship we have with our student's parents and families as a partnership to help students be successful. It is our goal to nurture that relationship by keeping you well-informed. Learn more about the ways you can connect with us and the university.

FERPA and MyPack Portal

The Family Educational Rights and Privacy Act (FERPA) is a federal law governing the access to, and privacy of, educational records. FERPA gives students access to most of their academic records as well as the ability to obtain copies of those records.

For more information, visit go.ncsu.edu/ferpa

Brickyard Access

Brickyard accounts give parents, guests and affiliates access to MyPack Portal. MyPack is used by NC State students to access all their academic records, enrollment and degree planning tools, student accounts, personal information, on-campus living information and more.

Students can securely access MyPack Portal using their Unity ID and password at go.ncsu.edu/mypack and give parent/guardian access to set up a unique Brickyard account.

Under FERPA, students also have the option to grant parent/guardian access to see certain information including student accounts, billing, payment, tax information, academic information, directory information and financial aid.

Students can grant or change parent/guardian access by navigating to MyPack Portal > Student Homepage > Personal Information > Parent/Guardian Access. Students are responsible for approving, declining and revoking access at any time.

More information about using MyPack Portal and parent/guardian access is available at studentservices.ncsu.edu and the Student Information Systems (SIS) Parents and Guardians Help Guide.

Parents’ Helpline

Parents and families are invited to contact the Parents’ Helpline whenever they have a question or concern – big or small.

We will help to answer your question(s) and put you in touch with the appropriate individuals at the university.

Phone

919.515.2441, Mon. – Fri. 8:00 a.m. – 4:30 p.m.

Email

ncstateparents@ncsu.edu

Emergency Communications

WolfAlert is NC State’s official emergency communication system for students and the on-campus community. NC State takes the safety of its community very seriously and with the highest regard.

WolfAlerts are designated for students, faculty and staff. Pack Parents, guest and anyone off-campus are encouraged to download the NC State On Campus app to receive notifications and emergency information. For more information on WolfAlert and the app, visit wolfalert.ncsu.edu.

Getting Started?

If your student is only beginning to explore NC State as an option for their future, visit Undergraduate Admissions to learn how you can support your student through this process. When students come to NC State, your family does, too and we are here to be a resource for you every step of the way.

Talley Student Union
Talley Student Union